SinglesCrowd’s motto is "where singles become couples." The online dating site offers free registration, compatibility matching, 24/7 customer service and support, and a pre-screening service that aims to shut out users who intend to abuse the SinglesCrowd community. Users who choose the free membership program get to send cards to other users and access a list of matches recommended by the site’s SuperMatch Wizard. Upgraded versions of SinglesCrowd is available, letting you send cards and make contacts anonymously, send an unlimited number of e-mails, manage messages, watch videos uploaded on member profiles, and access the various match services, like StarMatch, SensualMatch, SelectMatch and SoulMatch.

Depending on your membership with SinglesCrowd, you can upload audio and video files, as well as photos. Users can also organize their contacts and favorite profiles in HotList groups, and users can add as many groups as they want. SinglesCrowd also features a BlockList, which lets users filter out e-mails, messages and cards from any member they want to avoid. Anyone can view the dating tips and etiquette archive on SinglesCrowd, which posts articles and advice for communicating in a relationship, designing an online dating profile, tips for single moms, balance technology, social media and a relationship, and more.

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